Auto Repair
Vehicle intake, repair authorization, service completion, and satisfaction forms for auto repair shops
Get started with PocperVehicle intake, repair authorization, service completion, and satisfaction forms for auto repair shops
Get started with PocperWe'd love to hear how your experience was. Your honest feedback helps us keep doing what's working — and fix what isn't. This survey takes about 3 minutes.
Your name:
Service date:
Vehicle (e.g. 2019 Toyota Camry):
Service performed:
Overall satisfaction:
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Quality of repair:
Excellent
Good
Fair
Poor
Value for money:
Excellent value
Fair price
A bit expensive
Overpriced
Communication during service:
Kept well informed
Adequate updates
Could be better
Poor communication
Timeliness:
Ahead of schedule
On time
Slightly delayed
Significantly delayed
Cleanliness of vehicle on return:
Spotless
Clean
Acceptable
Not clean
Staff friendliness:
Excellent
Good
Fair
Poor
Was the issue fully resolved?:
Yes, completely
Mostly
Partially
Not at all
What impressed you most about your experience?
What could we do better?
Would you return to us for future service?
Definitely
Probably
Maybe
No
Would you recommend us to a friend or family member?
Absolutely
Probably
Maybe
No
Anything else you want to share?
Thank you for taking the time to share your feedback. It means a lot to us, and we read every response. See you next time!
The Customer Satisfaction Survey template is a ready-to-use form from Pocper's Auto Repair pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.