Booking confirmation with house rules, pre-arrival guest preferences, welcome pack with access details, incident & damage reports, and checkout feedback forms for small-operator hotels, inns, and bed & breakfasts
Get started with PocperWelcome! Your arrival is in a few days. Please read through this welcome pack carefully — it has everything you need to get to us, let yourself in, and settle in comfortably. Tick each item so we know you have it ready.
Our exact address and map pin were sent in your booking confirmation email. Please double-check you have the correct address, especially if your GPS offers an alternative — some older maps route guests to the wrong lane behind the property.
I have saved the property address and map pin on my phone.
I have the host's mobile number saved as an emergency contact.
We have a small number of on-site parking spaces reserved for registered guests only. Please confirm your vehicle plate so we can register it with the local municipality and avoid a street-parking fine for you.
Vehicle licence plate:
I do not need an on-site parking space.
Standard check-in runs 15:00 – 20:00 and we will greet you in person. If you plan to arrive outside these hours, we will send you a one-time smart-lock access code the day before arrival.
I will arrive during standard check-in hours (15:00 – 20:00).
I will arrive outside standard hours and need a smart-lock access code.
Confirm the mobile number you want the access code sent to (WhatsApp / SMS):
Wi-Fi details are printed on a card in your room and also in the welcome binder.
A local tourist tax of approximately EUR 2.50 per adult per night is charged by the municipality and must be paid in cash or card at check-in. It is not included in your online booking.
I understand that a local tourist tax will be collected at check-in.
I understand that extras (minibar, laundry, transfers) are settled at checkout.
Would you like us to pre-book any of the following for you? (we will confirm availability and charge at checkout)
Dinner reservation at a partner restaurant (tell us the date and number of people below)
Guided walking / cycling / wine tour
In-room flowers or a bottle of local wine on arrival
Picnic basket to take out on a day trip
Details / preferred dates for any add-on requested above:
I have read the welcome pack and my booking details are still correct.
Name:
Date:
We can't wait to welcome you. Safe travels!
The Pre-Arrival Welcome Pack — Please Confirm Receipt template is a ready-to-use form from Pocper's Hospitality — Boutique Hotel & B&B pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.