Booking confirmation with house rules, pre-arrival guest preferences, welcome pack with access details, incident & damage reports, and checkout feedback forms for small-operator hotels, inns, and bed & breakfasts
Get started with PocperTo give you the warmest possible welcome, we would love to know a little more about you before you arrive. Nothing below is required, but the more we know, the better we can prepare your room and breakfast.
Expected arrival date:
Estimated time of arrival (ETA):
Check-in is from 15:00 onwards. If you plan to arrive before 15:00 or after 20:00, please tell us so we can arrange luggage storage or late check-in.
How will you be travelling to us?
By car (we will need your vehicle plate for parking)
By train — arriving at the local station
By plane — arriving at the airport
Taxi / private transfer
On foot / by bicycle
Vehicle make/model and licence plate (if driving):
Flight / train number and expected time (if applicable):
I would like to request an airport/station transfer (extra charge, subject to availability)
Bed configuration preference:
One double/queen/king bed
Two single beds (twin setup)
Extra bed / rollaway (subject to room and charge)
Cot / crib for infant
Pillow preference:
Soft
Firm
Hypoallergenic (no down/feathers)
Quiet room preferred (away from street / stairs)
Higher floor preferred (if available)
Ground floor / step-free access required
Dietary requirements (tick all that apply):
Vegetarian
Vegan
Gluten-free
Dairy-free / lactose-free
Halal
Kosher
No pork
Allergies or intolerances — please be as specific as possible (e.g. tree nuts, peanuts, shellfish, eggs, soy, sesame). This information is shared only with our kitchen.
Preferred breakfast time:
Travelling with children under 12 (please list ages below)
Children ages:
Travelling with a pet (subject to prior written approval)
Pet type, breed, and weight (if applicable):
Travelling with mobility aids (walker, wheelchair, scooter)
Are you celebrating a special occasion with us? (tick any)
Anniversary
Birthday
Honeymoon
Proposal (please tell us in confidence below!)
Anything else we should know to make your stay better?
The Guest Preferences & Arrival Details template is a ready-to-use form from Pocper's Hospitality — Boutique Hotel & B&B pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.