Service request intake, on-site diagnosis & written estimate, change order addendum, completion sign-off with lien waiver, warranty & maintenance plan registration, and property access/safety agreement for small contractor crews
This estimate covers the work scope, parts, labor, and timeline based on our on-site inspection. Work does NOT begin until you sign the approval at the bottom. Prices are valid for 30 days. Concealed conditions (behind walls, under slabs, inside equipment) may require a change order — see Section 5.
Pre-existing damage / conditions noted (NOT caused by our work — documented for your records):
Photos taken on site (before work):
Section 3 — Scope of Work (what we will do)
Exclusions — items NOT covered by this estimate (e.g., drywall patch & paint after pipe access, permit fees, asbestos remediation, cosmetic trim, code-upgrade items, disposal of pre-existing hazardous materials):
Permit required:
(Options: No permit required / Yes — contractor will pull (fee passed through at cost) / Yes — homeowner to pull)
Water / power / gas shutoff required during work:
Section 4 — Parts, Labor & Pricing
Diagnosis line items (per area / issue):
Area / Issue
Diagnosis
Recommended Fix
Materials
Estimated Cost ($)
Total
Materials subtotal ($):
Estimated labor hours:
Labor rate ($/hr):
Labor subtotal ($):
Permit / disposal / trip fees ($):
Tax ($):
TOTAL ESTIMATE ($):
Deposit required to schedule work ($ or %):
Balance due upon completion ($):
Accepted payment methods:
Section 5 — Timeline & Concealed Conditions
Proposed start date:
Estimated completion date:
Parts lead time (days):
Concealed-conditions clause: If, during the work, we uncover conditions not visible during the inspection (e.g., corroded pipe beyond the cut, hidden water damage, non-code wiring, asbestos, mold), we will stop work and issue a written Change Order before proceeding. You are not obligated to accept, but the job may not be completable as-quoted.
Section 6 — Customer Approval
I have read and understand the scope, exclusions, and pricing above
I accept the concealed-conditions / change-order terms
I authorize the contractor to proceed with the work described
I have received and reviewed a copy of the state-required notice of cancellation rights (typically 3 business days)
The On-Site Diagnosis & Written Estimate template is a ready-to-use form from Pocper's Home Services — Plumbing, HVAC & Electrical pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.
What's in this template
On-Site Diagnosis & Written Estimate
Section 1 — Job Header
Section 2 — Diagnosis Findings
Section 3 — Scope of Work (what we will do)
Section 4 — Parts, Labor & Pricing
Section 5 — Timeline & Concealed Conditions
Section 6 — Customer Approval
Frequently asked questions
What is the On-Site Diagnosis & Written Estimate template for?
It's a structured form you send to clients to collect the information, documents, and signatures a home services — plumbing, hvac & electrical workflow needs — without the back-and-forth of email.
Can I edit this template?
Yes. Import it into your Pocper workspace, then add, remove, or reword any field before sharing it. Every template is fully editable.
How do clients fill it out?
You share a single link. Clients open it in any browser, complete the form, and their responses sync back to you in real time.
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