Group & Player Account Record
One standing record for this group — kept open and updated by the venue and the group together over the whole relationship. Nothing here is re-filled per booking; the per-visit details live on the booking form. Check this record before every game so we never rebook a room you have already escaped.
Section 1 — Group Identity
Billing contact / purchase-order reference (if different):
Section 2 — Key Player Roster
The regulars we expect to see. Keep it current — add new members, strike out those who have left.
Usual number of players per game:
Section 3 — Accessibility & Safety Flags to Always Honour
Standing flags. Once ticked here, game masters apply them to every future booking without the group having to ask again.
Details, named players and anything else staff must know:
Section 4 — Play Preferences
Usual booking pattern — day, time, frequency:
Section 5 — Rooms Already Played
Add a row after every visit. Check this table before offering a room — never rebook a completed one.
Section 6 — Lifetime Escape Record
Best clear time and the room it was set in:
Leaderboard or hall-of-fame placings:
Section 7 — Account Standing
No-shows, late arrivals, damage or conduct notes — with dates:
Section 8 — Running Notes
Dated entries as things change — new roster members, a rate agreed, a room retired, feedback given, plans for the next visit. Newest at the top.
Keep this record current — it is the file every game master reads before your group walks in.