Project Closeout & Feedback Survey
That's a wrap! Before we close the file, we'd love 10 minutes of your time to confirm final sign-off, share honest feedback on how we worked together, and decide what (if anything) comes next. Your candour helps us get better — and helps future clients get a better experience.
Section 1 — Final Acceptance
Please confirm the following to formally close the engagement:
Any outstanding items, punch-list tasks, or bugs we still need to close out? (If none, write "none".)
Section 2 — Outcomes vs Original Goals
Looking back at the goals we set at the start, how well did the engagement meet them?
What tangible or measurable impact did this engagement have on your business?
Section 3 — Honest Feedback
Rate the following from 1 (poor) to 10 (excellent):
Quality of the final deliverables:
Communication throughout the project:
Adherence to timeline and deadlines:
Value for the fee charged:
Overall experience working with us:
What did we do especially well? (Be specific — it helps us repeat it.)
What could we have done better? (We genuinely want to hear it.)
Net Promoter Score — how likely are you to recommend us to a friend or colleague? (0 = not at all, 10 = extremely likely)
Section 4 — Testimonial & Case Study Permissions
A short testimonial (one or two sentences we may quote publicly, attributed to your name and role above):
Do you know anyone else who might benefit from working with us? (Name + a sentence of context is enough — we'll always ask before reaching out.)
Section 6 — Formal Sign-off
Thank you for trusting us with this work. Whether or not we work together again, we're genuinely grateful — and always happy to grab a coffee.
Authorized representative — printed name:
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