Mystery Shopper Pro Toolkit
A complete toolkit for established mystery-shopping agencies, including an annual engagement agreement and an in-depth store audit report
Get started with PocperA complete toolkit for established mystery-shopping agencies, including an annual engagement agreement and an in-depth store audit report
Get started with PocperUse this brief to capture the full scope of an upcoming mystery shopper visit so the shopper arrives prepared and the client gets the insights they need.
Mission ID:
Client / brand name:
Target store name:
Store location / address:
Visit window — earliest date:
Visit window — latest date:
Preferred visit time:
Reporting deadline:
Submit report by:
Scenarios the shopper should perform on this mission:
Areas the shopper should pay extra attention to:
Items to be purchased (be specific — SKU, category, or item name):
Budget cap for purchases:
Special scenarios or roleplay script (e.g., complaint about a previous purchase, request a refund, ask for product not in stock):
I have read this brief and understand the scenarios and reporting deadline.
I will keep my shopper identity confidential.
Shopper signature:
Signed on:
Stay incognito and have fun on your visit — happy shopping!
The Mystery Shopper Mission Brief template is a ready-to-use form from Pocper's Mystery Shopper Pro Toolkit pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.