Vehicle Handover & Post-Repair Review

Please complete this review when you pick up your vehicle, together with your service advisor. Walk through the work performed, inspect the vehicle inside and out, and tell us how we did — your confirmations below become the record of the handover.

Section 1 — Pickup Details

Your name:

Phone number:

Pickup date:

Odometer reading at pickup (km/miles):

Section 2 — Work Verification

Go through each item with your advisor and tick it once it has been covered with you.

Section 3 — Vehicle Condition Check

Walk around the vehicle and check each area. Tick it if it is in the same condition as at drop-off; note anything that looks different.

Section 4 — First Drive Check

Start the engine before leaving (and, if possible, take a short drive) and confirm the following:

The engine starts smoothly

No warning lights on the dashboard

The original issue appears resolved

No new noises or vibrations

If anything does not feel right, describe it here:

Photos or videos of anything you noticed (optional):

Section 5 — Your Experience

Overall, how satisfied are you with this service?

Very satisfied

Satisfied

Neutral

Dissatisfied

Any comments about the service, communication, or timing?

Section 6 — Acknowledgments

I have received my vehicle, and the items above were verified with me at handover.

The warranty coverage on parts and labour has been explained to me.

I understand I should contact the shop promptly if the original issue reappears.

Section 7 — Sign-Off

Customer — printed name:

Date:

Service advisor — printed name:

Date:

Thank you for trusting us with your vehicle — safe driving, and see you at your next service!