Auto Repair Pro Toolkit
A complete toolkit for established repair shops, including an annual maintenance agreement and an in-depth vehicle handover review
Get started with PocperA complete toolkit for established repair shops, including an annual maintenance agreement and an in-depth vehicle handover review
Get started with PocperThis agreement sets out the terms of an annual maintenance plan between the auto repair shop ("Shop") and the vehicle owner ("Client"). It becomes effective only when BOTH parties have signed below. The Shop drafts and signs first, then shares this document with the Client for review and countersignature — either in-app, or by printing, signing, and uploading a scanned copy.
Shop (name / business name):
Client (full legal name):
Client phone number:
Client billing email:
Covered vehicle (make / model / year):
Licence plate:
Plan start date:
Initial term:
During the term, the Shop will provide the following maintenance services for the covered vehicle:
Service | Included per year | Notes |
|---|---|---|
Any work not listed in the table above is out of plan and handled under Section 5 (Exclusions & Out-of-Plan Repairs).
Item | Amount | Billing cycle |
|---|---|---|
Annual plan fee | ||
Labour beyond the covered services (per hour) | ||
Late payment interest |
Invoices are issued at the start of each billing cycle and are due within 14 days of receipt. The plan fee is payable regardless of whether every covered service is used, in exchange for the Shop reserving workshop capacity and priority scheduling for the Client.
I have read and agree to the fee and payment terms in this section.
Covered services are performed by appointment during the Shop's regular business hours. The Client should book each covered service in advance; the Shop will offer priority scheduling where possible. Appointments cancelled with less than 24 hours' notice, or vehicles not delivered at the agreed time, may be rescheduled at the Shop's discretion. Covered services not used by the end of the term expire and do not roll over, unless the Shop agrees otherwise in writing.
I understand the scheduling rules and that unused covered services expire at the end of the term.
This plan covers scheduled maintenance only. It does not cover accident or collision damage, misuse, modifications, consumables outside the covered services, or repairs arising from pre-existing conditions. If out-of-plan work is found to be needed, the Shop will provide a written estimate and obtain the Client's approval before starting the work; approved out-of-plan work is billed at the labour rate in Section 3 plus parts.
I understand what is excluded from the plan and how out-of-plan repairs are estimated and billed.
The Shop uses new or manufacturer-approved parts unless otherwise agreed in writing. Workmanship on covered services is warranted for the period stated on the service invoice, and replaced parts carry the manufacturer's warranty. The Shop's liability under this agreement is limited to re-performing the affected service or refunding the fee attributable to it, and does not extend to indirect or consequential loss, except where liability cannot be limited by law. The Client remains responsible for the vehicle's roadworthiness between visits.
I have read and agree to the parts, warranty, and liability terms in this section.
After the initial term, this agreement renews automatically for successive terms of the same length unless either party gives written notice of non-renewal at least 30 days before the current term ends. Either party may terminate for material breach that remains uncured 14 days after written notice. If the Client sells the covered vehicle, the plan may be transferred to the new owner or terminated, at the Client's choice. On termination, the Client pays for all services performed to date, and the Shop refunds any prepaid fee attributable to whole unused months, less services already used.
I have read and agree to the termination and renewal terms in this section.
I have read and understood each section of this agreement.
I have had the opportunity to ask questions and seek independent advice.
I consent to electronic signatures having the same legal effect as handwritten signatures.
I am authorized to enter into this agreement on behalf of the party named above.
Shop representative — printed name:
Date:
Client — printed name:
Date:
Optional — upload a countersigned scan of this agreement:
This template is provided for reference only and does not constitute legal advice. Consult qualified counsel before relying on this document.
The Annual Vehicle Maintenance Agreement template is a ready-to-use form from Pocper's Auto Repair Pro Toolkit pack. Customize the fields to match your workflow, then share a link so clients can complete it and upload documents in real time.